Refund Policy

Effective date: 2026-09-23. Last updated: 2026-09-27.

This policy is part of our Terms of Service and is sold and honoured by Delvir Limited Liability Co., a Wyoming limited liability company.

Memberships: annual and monthly

Device Desk is sold as a membership, and a membership renews automatically until you cancel it. The annual membership is $249 for the year. Your card is charged when you join and again on each anniversary of that day, at the same price, until you cancel. About thirty days before each annual renewal we email you the date, the amount and how to cancel. The monthly membership is $39 a month. Your card is charged when you join and again on the same date each month, at the same price, until you cancel.

Cancel any time: from Manage billing on your account page, or with one email to team@delvir.co. Cancelling stops the next renewal. Nothing further is charged, and your membership stays open to the end of the period you already paid for.

Full refund for thirty days after any payment: the first one or any renewal, annual or monthly. One email to team@delvir.co — no call, no form, no reason needed. A refund ends the period it paid for on the day it is issued.

Sold by Delvir Limited Liability Co.

Refunds are issued to the original payment method through Stripe, typically within 5–10 business days.

A refund ends the membership period it paid for on the day it is issued. We do not need a reason, we do not ask you to complete a form, and we never route a refund request to a retention call.

Product-specific terms

Device Desk is a private service from Delvir Limited Liability Co. It is not affiliated with, endorsed by, or acting for the U.S. Food and Drug Administration or any government agency. You register, list and pay FDA's fee yourself, in FDA's own systems; we never do it for you and never ask for your FDA login, PIN or PCN. FDA's own record is always the authority, and a listing missing here is never proof about FDA's record. Nothing here is legal or regulatory advice.

Establishment and listing data provided by the U.S. Food and Drug Administration (https://open.fda.gov). FDA does not endorse Device Desk. The public record is refreshed weekly and can lag what you filed; we show it as FDA publishes it.

The On-Time Promise: if a date on your Window Calendar passes and the email for it was never sent to you, we refund the membership year it belongs to. The Straight-Record Refund: if your dossier shows a registration or listing that does not match FDA's public registration and listing database on the day it was built, we refund that membership year. Claims go to team@delvir.co within that membership year.

Contact: Delvir Limited Liability Co., 30 N Gould St, Ste R, Sheridan, WY 82801, United States — team@delvir.co.